Consumers

Looking to have a new plumbing or drainage product installed? How do you know if it’s safe and fit for purpose?

Using WaterMark certified products, and having them installed in accordance with the National Construction Code, is the only way to know your products are safe for use.

On this page you’ll find information regarding the WaterMark Certification Scheme. You can find out how it works, watch our educational videos and even find tips on how to talk with your plumber about the Scheme.

What is WaterMark?

The National Construction Code (NCC) requires any plumbing or drainage product of a type listed on the WaterMark Schedule of Products, to be WaterMark certified. It must be certified and installed by a licensed plumbing practitioner.

Report a product

Found a product that requires WaterMark certification, or has been fitted illegally? Report it to your state or territory plumbing administration.

Card Image

Pipes tubes steel metal background. Round shale stacked, banner. Products for utilities services, construction industry. 3d illustration

Hero Image

Buying plumbing products

Not sure which products require WaterMark certification? On this page you'll find what you need to know about buying plumbing products and what requires certification.

Talking to your plumber

Once you’ve confirmed your plumbing or drainage product is WaterMark certified, it must be installed by a licensed plumber. You should always check they are appropriately licensed and are using certified products.

WELS water rating

The Water Efficiency Labelling and Standards (WELS) scheme is an Australian government initiative, in partnership with state and territory governments, designed to reduce urban water demand and consumption by specifying and enforcing efficiency standards and labels on water using appliances, fixtures and fittings.

The purpose of the WELS scheme is to conserve water by helping consumers make informed decisions and encouraging uptake of water-saving technologies. The WELS scheme is administered by the Department of Agriculture, Water and the Environment. For further information about WELS, including how to register your product, go to www.waterrating.gov.au